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Conditions of Use



1. Validity, operator, goods and contact 
For the business relations between Briefmarken-Stari and customers in the context of the Stark Stari operated Internet sales platforms and, on which goods from the collection areas stamps and picture postcards are put on the market, as of 21.04.2010, the following general terms and conditions of use, business and delivery (abbreviated to AGB) apply. These terms and conditions apply in their present version also for all subsequent transactions. Terms and conditions that deviate from these terms and conditions, or that oppose or supplement them, are not recognized unless Briefmarken-Stari agrees otherwise in writing. Briefmarken-Stari assumes no liability for technical faults or errors of operation as well as data or program errors of the Internet sales platforms and is entitled at any time, the operation of the Internet sales platforms and also to adjust again. Already concluded contracts remain unaffected. For information, (data) information, suggestions and complaints the e-mail address is available.

2. Contract, payment and delivery 
By sending an order to Briefmarken-Stari, the customer makes an offer to conclude a purchase contract with Briefmarken-Stari. Briefmarken-Stari confirms the receipt of the order by issuing an order confirmation. This order confirmation does not constitute acceptance of the offer, but merely informs that the order has been received by Briefmarken-Stari. The purchase contract is only concluded with the shipment of the ordered goods.

The customer's payment is free of charge and without any deductions in advance  Bank transfer to be made. It must be done so that it is no later than 10 days after  Issue the order confirmation from stamp Stari, otherwise Briefmarken-Stari is entitled to return ordered items on their distribution channels  to unlock for purchase offers.

In some cases, items are placed on several sales channels at the same time. Should this result in rare cases in a multiple issuance of order confirmations to ONE and the SAME article, Briefmarken-Stari notify separately separately to the affected customer. Claims on the basis of such a multiple issue of order confirmations are excluded, possibly already paid payments of the customer will be refunded.

The order is sent by Briefmarken-Stari at short notice after receipt of payment, but within the statutory 30 day period. The delivery will be made by the Post or, if necessary, a private delivery company of choice of Briefmarken-Stari. Another shipping method requires the approval of Briefmarken-Stari. The customer has to bear the associated additional costs.

A payment after receipt of invoice is possible after multiple orders, but in any case requires a prior request and the approval by Briefmarken-Stari. In the case of delivery on account, the unrestricted ownership of the delivered goods remains with Briefmarken-Stari (reservation of title) until full payment. The amount invoiced become due within receiving the bill. The other provisions of point 2 remain unaffected.

Contract, order and business language is German.

3. Prices 
The prices quoted are valid at the time of the order, are complete prices and include statutory charges such as Sales tax and the resulting shipping costs. All prices are daily prices and stated in EURO. Errors excepted at prices. Any export and import charges such Customs fees are charged to the customer.

3.a Extrajudicial "Alternative Dispute Resolution"

Information obligation according to § 19 AStG and according to § 4 Abs 1 Z 19 FAGG

Finds in a dispute

- between Briefmarken-Stari and a consumer resident in Austria or another EWR State

- no agreement on obligations arising from an online contract for goods or services concluded via the Internet,

- Briefmarken-Stari will notify the consumer within a reasonable period of time  (eg by e-mail) to the offices responsible for Briefmarken-Stari for alternative dispute resolution (AS-Offices including websites)

Internet Ombudsmann, Margaretenstr. 70/2/10, 1050 Vienna,
Arbitration for consumer shops, Mariahilferstr. 103/1/18, 1060 Vienna,

and at the same time announce whether Briefmarken-Stari will participate in dispute settlement procedures of these AS-Offices.

General information on AS-Offices and "Alternative Dispute Resolution" can be found at and at

Information on the procedures of the Internet Ombudsman for Alternative Dispute Resolution under the AStG (AStG arbitration procedure for alternative dispute resolution) can be found at:

Link to the online dispute resolution (splattform) of the EU

Information obligation according to Art. 14 of EU Regulation
No. 524/2013 (ODR-VO)

Information about online dispute resolution:

As of the first quarter of 2016, the EU Commission will provide an online platform for the resolution of disputes online (so-called "OS platform"), which acts as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online contracts for goods or services, serves. 
The EU Commission's OS platform can be reached at the following link:

Briefmarken-Stari is reachable via the e-mail address:

4. Cancellation policy
4.1 Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

Mario Stari 
Fritz-Kandl-Gasse 29/2/3, A-1210 Vienna / Austria / EUROPE

by means of a clear statement (for example, a letter sent by post or  E-mail) about your decision to withdraw from this contract.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

4.2 Consequences of the revocation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us.

For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to us.

Mario Stari 
Fritz-Kandl-Gasse 29/2/3, A-1210 Vienna / Austria / EUROPE

to be returned or handed over. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the cost of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

5. Exam 
If the customer requests a check or verification of stamps or collector's postcards, Briefmarken-Stari must be announced prior to the purchase offer. Costs associated with the test are borne by the customer.

6. Privacy and consent of the customer 
The customer expressly agrees and grants his consent that his transmitted personal data will be processed and used for the purpose of fulfilling all reciprocal rights and obligations arising from the contract concluded with the customer. The contract data is stored for billing. The customer expressly agrees to the inclusion of his personal data in the customer file of Briefmarken-Stari and declares to be in agreement with the receipt of customer information of any kind, except for informal revocation at any time. Customer data will not be passed on to third parties unless this is necessary for the fulfillment of the contract. Partner companies also comply with the Data Protection Act.

7. Warranty 
The customer must immediately assert any defects in the goods purchased from him. The warranty period is 24 months. The liability for any defects is governed by the statutory warranty provisions. However, Briefmarken-Stari is initially entitled to exchange or replace missing items. If exchange or replacement is not possible or impossible, the customer may also withdraw Briefmarken-Stari from the contract. The description of the goods is made to the best of our knowledge and belief, but is subject to regular subjective assessments and is therefore not guaranteed property or a guarantee for the quality of the goods. In the rare, but not excludable exceptional case of an incorrect description of the goods, Briefmarken-Stari has the right to withdraw from the contract. In this case, the purchase price will be refunded. For further claims, especially for claims for damages of any kind such as consequential damages, indirect damages, losses or for lost profits, delay damages, etc. Briefmarken-Stari shall be liable only in the case of intent or gross negligence. By mutual agreement and expressly liability is excluded in case of slight negligence. This disclaimer also applies to the personal liability of employees, agents and vicarious agents of Briefmarken-Stari.

8. Applicable law, place of performance and place of jurisdiction 
Austrian law applies excluding the non-binding conflict of laws rules (IPRG, UNKR). The place of performance for all transactions is the company location A-1210 Vienna / Austria. If the customer is not a consumer within the meaning of the Consumer Protection Act, the exclusive court of jurisdiction is the competent court in 1210 Vienna / Austria as agreed. The same place of jurisdiction applies if the customer does not have a general place of jurisdiction in Austria.

All items offered during the period of the Third Reich are only offered or given for purposes of civic education, the defense of unconstitutional aspirations, art or science, research or teaching, reporting on events of current events or history or similar purposes , Unless otherwise stated by customers, they warrant that they will purchase such items for the same purposes only.

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